Terms & Conditions

New Varsity Jackets is a reputable brand in the industry, known for producing high-quality products at reasonable prices and ensuring 100% customer satisfaction. We have set the standard for trendy varsity letterman jackets through our dedication to quality products and excellent customer service. To better serve our customers, we have made our terms and conditions as transparent as possible. We urge you to read and fully understand them before making any purchase.

Age Requirements:

We are committed to ethical practices and serving our clients in the best way possible. As such, only adults aged 18 and above can place orders for our jackets on our online store. We do not accept orders from anyone under 18 years old, and we encourage parents to monitor their children’s internet activity and purchases.

Personal Data:

We respect and protect our customers’ personal information. When you provide sensitive information on our website, we ensure its security and handle it with the utmost care. To complete a purchase, customers need to provide their full names, contact information (including phone number and email address), and transaction details. Our IT professionals continually review and update our security measures to safeguard our customers’ privacy.

Online Transactions:

We accept payments made via credit card, debit card, or PayPal account. Customers can use Visa, MasterCard, American Express, Wire Transfers, Western Union, and Money Orders to make payments.

Shipping:

We work only with trustworthy shipping companies that can ensure prompt delivery. Our efficient shipping method and reliable couriers guarantee that customers’ jackets will arrive on time. While we never compromise on quality or tack on unexpected shipping costs, prices may vary by country. All domestic US orders now receive free shipping!

Delivery:

We have established a network of delivery partners, who are experts in their respective fields, to ensure that our goods are delivered to their respective recipients on time. Our delivery staff will keep a close eye on delivery deadlines and addresses to avoid any issues.

Pricing:

We strive to offer the best value to our customers by providing products that are both reasonably priced and of high quality. Our products’ cost is a strong indicator of their value, and we aim to undercut the competition with our pricing.

Return & Exchange:

Customers can contact our representative to initiate the return or exchange process. Please read our return/exchange policy to learn more about this procedure.

24/7 Support:

To avoid negative customer experiences, we keep a team available at all times to answer any questions our customers may have within a maximum of 12 hours. We appreciate your patience and cooperation due to the high volume of emails we receive. We value our customers and strive to provide them with the best possible service.

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